Do Large Language Models Struggle with Low-Resource Languages?
Do Large Language Models Speak All Languages Equally? A Comparative Study in Low-Resource Settings
By
Md. Arid Hasan|Prerona Tarannum|Krishno Dey|Imran Razzak|Usman Naseem

https://arxiv.org/abs/2408.02237v1
Summary
Large language models (LLMs) have taken the world by storm, demonstrating impressive abilities in various tasks. But are these powerful AIs equally proficient in all languages? A recent research paper, "Do Large Language Models Speak All Languages Equally? A Comparative Study in Low-Resource Settings," delves into this critical question. The study reveals that LLMs, while excelling in resource-rich languages like English, face significant challenges in low-resource languages like Bangla, Hindi, and Urdu. This digital language barrier primarily stems from the scarcity of training data in these languages compared to the vast amounts available in English. The researchers evaluated several leading LLMs, including GPT-4, Llama 2, and Gemini, on natural language inference (NLI), sentiment analysis, and hate speech detection. Across the board, English consistently outperformed the other languages, highlighting the need for more inclusive datasets. GPT-4 generally led the pack in terms of performance, but even it struggled with certain tasks in low-resource settings. For example, it exhibited difficulty classifying hate speech in Bangla and Urdu, sometimes failing to predict any data at all. Llama 2 showed strength in hate speech detection but faltered in NLI and sentiment analysis. Gemini, while consistently accurate, struggled with Urdu and sometimes blocked certain content due to its safety settings. Interestingly, all models excelled in the NLI task, likely due to its structured nature and clear rules, in contrast to the more nuanced sentiment and hate speech tasks. This research underscores the critical challenge of ensuring AI fairness and inclusivity. As LLMs become increasingly integrated into our lives, it’s vital they cater to all languages, not just a select few. The authors suggest that improving translation methods and expanding datasets for low-resource languages are key steps toward a more equitable AI landscape. This is crucial not only for accurate representation but also to prevent bias and ensure these powerful technologies benefit everyone, regardless of their language.
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What evaluation methods were used to assess LLM performance across different languages?
The researchers employed three key evaluation tasks: Natural Language Inference (NLI), sentiment analysis, and hate speech detection. These tasks were chosen to test different aspects of language understanding and processing capabilities. The evaluation was conducted systematically across English, Bangla, Hindi, and Urdu, using the same models (GPT-4, Llama 2, and Gemini) for consistency. Performance was measured through standardized metrics, with NLI showing the strongest results across all models due to its structured nature. This methodology could be applied in developing language-specific AI tools, such as content moderation systems for social media platforms in different languages.
Why are some languages considered 'low-resource' in AI development?
Low-resource languages are those with limited digital content, training data, and computational resources available for AI development. This typically includes languages spoken in developing regions or by smaller populations. The main challenge is the scarcity of high-quality digital text, annotated datasets, and standardized testing materials compared to languages like English. For example, while English might have millions of labeled examples for training AI models, languages like Bangla or Urdu might only have thousands. This impacts everything from machine translation to virtual assistants, making these technologies less effective for speakers of these languages.
How does AI language bias affect global digital inclusion?
AI language bias creates a digital divide by providing better services to speakers of resource-rich languages while potentially excluding billions who speak low-resource languages. This affects access to vital digital services like automated customer support, educational tools, and content filtering systems. For instance, a business in Bangladesh might struggle to implement effective AI-powered customer service because the available models don't perform well in Bangla. This bias can limit economic opportunities, access to information, and technological advancement in regions where low-resource languages are prevalent, making digital inclusion a critical challenge for global AI development.
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