In today's fast-paced manufacturing world, knowledge is power. But how do you tap into the expertise of experienced factory operators and share it with everyone? A two-year study explored using AI assistants, like voice assistants and chatbots, to help factory workers share their know-how. The results? While these AI tools show promise in boosting efficiency by making knowledge sharing easier and problem-solving faster, they also raise concerns about privacy and worker autonomy. The study found that while AI can help share solutions to common problems quickly, some workers hesitate to share their unique, specialized knowledge. This makes sense – workers take pride in their expertise and might feel protective of it. It also points to a challenge: how do we build AI systems that not only provide help but also encourage a culture of open knowledge sharing? Interestingly, workers were more willing to share knowledge if they understood the system's benefits and felt their contributions were valued. Making sure operators feel heard and respected is key to getting these AI assistants accepted. The study also ran into real-world factory problems, such as unreliable internet connections and outdated computer systems. This makes it clear that introducing AI assistants into factories isn't just about the technology itself. It's about making sure the supporting infrastructure, like Wi-Fi and data management, are up to par. It also involves understanding and addressing workers' concerns, which range from privacy to their relationship with management. Striking the right balance between helpful AI and empowering workers will be crucial for factories of the future.