Published
Nov 24, 2024
Updated
Nov 24, 2024

Fair Access to LLMs: How FAIRSERVE Levels the Playing Field

Ensuring Fair LLM Serving Amid Diverse Applications
By
Redwan Ibne Seraj Khan|Kunal Jain|Haiying Shen|Ankur Mallick|Anjaly Parayil|Anoop Kulkarni|Steve Kofsky|Pankhuri Choudhary|Renèe St. Amant|Rujia Wang|Yue Cheng|Ali R. Butt|Victor Rühle|Chetan Bansal|Saravan Rajmohan

Summary

Large Language Models (LLMs) are revolutionizing how we interact with technology, powering everything from chatbots to code generation. But what happens when a few users hog all the resources, leaving others out in the cold? This is a real problem in multi-tenant LLM platforms, where diverse applications with varying needs compete for limited processing power. A new research paper explores this fairness challenge and introduces FAIRSERVE, a system designed to ensure equitable access for everyone. Traditional approaches like setting simple request limits (e.g., requests per minute) are often too blunt, failing to consider the complexities of different applications. Imagine a user trying to summarize a lengthy article versus another generating a few lines of code – their resource needs are vastly different. FAIRSERVE tackles this by implementing a two-pronged approach. First, its Overload and Interaction-driven Throttling (OIT) system acts like a smart traffic controller, only limiting requests when the system is overloaded and avoiding interruptions mid-process, which can waste precious computing resources. Second, FAIRSERVE’s Weighted Service Counter (WSC) scheduler goes beyond simple equality, recognizing that fairness doesn’t always mean treating everyone the same. It assigns weights based on factors like the typical token length of different applications, ensuring that resource allocation is equitable. For example, an application requiring longer input and output sequences receives a proportionally larger resource slice. Tested on a real-world dataset from Microsoft Copilot, FAIRSERVE demonstrates impressive improvements. It significantly reduces queuing delays (the frustrating wait times experienced by users), boosts overall throughput (handling more requests efficiently), and improves latency (faster response times). This means a smoother, more equitable experience for everyone using the platform, ensuring that no application or user is unfairly disadvantaged. FAIRSERVE's novel approach represents a significant step toward democratizing access to LLMs, ensuring these powerful tools are available to all, not just a select few. As LLM platforms become increasingly central to our digital lives, systems like FAIRSERVE will be crucial in maintaining fairness and efficiency in this exciting new frontier.
🍰 Interesting in building your own agents?
PromptLayer provides the tools to manage and monitor prompts with your whole team. Get started for free.

Question & Answers

How does FAIRSERVE's two-pronged approach work to manage LLM resource allocation?
FAIRSERVE combines two key mechanisms for resource management: the OIT system and WSC scheduler. The OIT system functions as an intelligent traffic controller that activates only during system overload and preserves ongoing interactions. The WSC scheduler then assigns weighted resources based on application requirements. For example, if Application A typically processes 1000-token documents and Application B handles 100-token queries, the WSC scheduler would allocate proportionally more resources to Application A. This ensures fair distribution while accounting for varying workload intensities across different applications, similar to how a restaurant might allocate more kitchen resources to complex dishes that take longer to prepare.
What are the main benefits of fair resource allocation in AI platforms?
Fair resource allocation in AI platforms ensures everyone gets appropriate access to computational resources. The key benefits include reduced wait times, improved user satisfaction, and more efficient use of available computing power. Think of it like a well-managed highway system - when traffic is properly regulated, everyone gets to their destination more efficiently. For businesses, this means more reliable service delivery, better customer experience, and the ability to serve more users simultaneously. It's particularly important for organizations running multiple AI applications that need to ensure consistent performance across all their services.
How are Large Language Models changing the way we interact with technology?
Large Language Models are transforming our daily digital interactions by enabling more natural and intelligent computer interactions. They power various applications from smart chatbots that can understand context to code generators that help developers work more efficiently. These models make technology more accessible by allowing users to communicate in plain language rather than learning complex commands. For example, instead of learning specific software commands, users can simply describe what they want to achieve, and the LLM helps translate that into action. This makes technology more intuitive and user-friendly for everyone, from students to professionals.

PromptLayer Features

  1. Analytics Integration
  2. FAIRSERVE's resource monitoring aligns with PromptLayer's analytics capabilities for tracking LLM usage patterns and performance metrics
Implementation Details
Set up custom monitoring dashboards tracking request patterns, response times, and resource utilization per user/application
Key Benefits
• Real-time visibility into resource utilization patterns • Early detection of resource bottlenecks • Data-driven optimization of request allocation
Potential Improvements
• Add predictive analytics for resource demands • Implement automated threshold adjustments • Develop user-specific usage pattern reports
Business Value
Efficiency Gains
20-30% improvement in resource utilization through better monitoring and allocation
Cost Savings
Reduced infrastructure costs by preventing resource hogging and optimizing usage patterns
Quality Improvement
Enhanced user experience through more predictable response times and reduced queuing
  1. Workflow Management
  2. FAIRSERVE's request handling system parallels PromptLayer's workflow orchestration capabilities for managing complex LLM interactions
Implementation Details
Create weighted workflow templates that distribute resources based on task complexity and token requirements
Key Benefits
• Automated resource allocation based on workflow needs • Consistent handling of similar request types • Improved request prioritization
Potential Improvements
• Dynamic workflow adjustment based on system load • Integration with custom fairness metrics • Advanced queue management systems
Business Value
Efficiency Gains
40% reduction in workflow bottlenecks through smart orchestration
Cost Savings
Optimized resource allocation leading to lower per-request costs
Quality Improvement
More consistent performance across different workflow types

The first platform built for prompt engineering