Published
Jun 23, 2024
Updated
Jun 23, 2024

Unlocking AI's Potential: Evaluating LLMs on Multi-Document Tasks

SEAM: A Stochastic Benchmark for Multi-Document Tasks
By
Gili Lior|Avi Caciularu|Arie Cattan|Shahar Levy|Ori Shapira|Gabriel Stanovsky

Summary

The world of information is no longer confined to single sources. We gather insights from multiple news articles, research papers, and user reviews to form comprehensive understandings. This multi-source reality poses a unique challenge for Large Language Models (LLMs). How can these powerful AI tools effectively synthesize information from diverse, sometimes conflicting, sources? A new benchmark called SEAM (Stochastic Evaluation Approach for Multi-document tasks) aims to answer this question. SEAM tests LLMs on various multi-document tasks, including summarization, question answering, and coreference resolution—essential skills for navigating our complex information landscape. What sets SEAM apart is its focus on real-world scenarios. It acknowledges the messiness of information, incorporating factors like conflicting reports and the lack of inherent order in document collections. By testing LLMs under these conditions, SEAM provides a robust evaluation of their ability to handle multi-source input. The research reveals that even state-of-the-art LLMs struggle with these tasks. Surprisingly, simply increasing model size doesn’t guarantee better performance. The challenge isn't just about processing longer texts; it's about synthesizing and reconciling information from different perspectives. One key takeaway is the importance of consistent evaluation methodologies. LLMs are sensitive to even minor changes in prompts and formatting. SEAM’s stochastic approach, which involves repeated evaluations with varied prompts, offers a more reliable and robust evaluation method. This research is crucial for understanding the current limitations of LLMs and guiding future development. By developing benchmarks like SEAM, we can push the boundaries of AI, creating models capable of truly understanding and synthesizing the complexities of multi-source information.
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Question & Answers

What is SEAM's stochastic evaluation approach and how does it improve LLM testing?
SEAM's stochastic evaluation approach involves repeated testing of LLMs using varied prompts and document arrangements to assess multi-document processing capabilities. The methodology works by: 1) Presenting the same information in different formats and orders, 2) Using multiple prompt variations for each task, and 3) Aggregating results across multiple evaluation runs. This approach helps eliminate bias from specific prompt formulations or document ordering. For example, when testing summarization capabilities, SEAM might present five news articles about the same event in different sequences, with varying prompt structures, providing a more robust assessment of the LLM's true capabilities.
What are the main benefits of multi-document AI processing for businesses?
Multi-document AI processing offers businesses the ability to efficiently analyze and synthesize information from multiple sources simultaneously. Key benefits include: reduced time spent on research and analysis, more comprehensive insights from diverse data sources, and better decision-making through consolidated information. For instance, a retail business could analyze customer reviews across multiple platforms, competitor pricing documents, and market research reports simultaneously to make informed pricing and inventory decisions. This technology is particularly valuable for industries dealing with large volumes of documents like legal, healthcare, and market research sectors.
How is AI changing the way we handle information from multiple sources?
AI is revolutionizing how we process and synthesize information from multiple sources by automating the traditionally manual task of cross-referencing and analyzing diverse documents. This technology enables faster research, more accurate fact-checking, and comprehensive analysis of various perspectives. In practical terms, it helps professionals like journalists quickly verify facts across multiple news sources, assists researchers in synthesizing findings from numerous studies, and helps consumers make informed decisions by analyzing multiple product reviews. The key advantage is the ability to process vast amounts of information quickly while identifying patterns and connections that humans might miss.

PromptLayer Features

  1. Testing & Evaluation
  2. SEAM's stochastic evaluation approach aligns with PromptLayer's batch testing capabilities for assessing LLM performance across varied prompts
Implementation Details
Configure batch tests with multiple prompt variations, implement scoring metrics for multi-document tasks, and establish automated evaluation pipelines
Key Benefits
• Systematic evaluation of LLM performance across prompt variations • Reproducible testing methodology for multi-document capabilities • Quantitative performance tracking over time
Potential Improvements
• Add specialized metrics for multi-document task evaluation • Implement automated prompt variation generation • Develop comparative analysis tools for different LLM versions
Business Value
Efficiency Gains
Reduces manual testing effort by 70% through automated batch evaluation
Cost Savings
Optimizes LLM usage by identifying most effective prompts early
Quality Improvement
Ensures consistent performance across diverse document processing scenarios
  1. Analytics Integration
  2. SEAM's findings on LLM sensitivity to prompt changes emphasizes the need for robust performance monitoring and analysis
Implementation Details
Set up performance dashboards, implement prompt effectiveness tracking, and establish monitoring alerts
Key Benefits
• Real-time visibility into multi-document processing performance • Data-driven prompt optimization • Early detection of performance degradation
Potential Improvements
• Add specialized metrics for information synthesis quality • Implement source conflict detection analytics • Develop trend analysis for prompt effectiveness
Business Value
Efficiency Gains
Reduces optimization time by 50% through data-driven insights
Cost Savings
Identifies and eliminates ineffective prompt patterns quickly
Quality Improvement
Enables continuous refinement of multi-document processing capabilities

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